Smart Square HMH works for both healthcare professionals who manage staff and administrative workers involved in workforce scheduling needs. Key users include:

Healthcare administrators/managers serve as schedulers for their teams while ensuring the most efficient allocation of department resources.

The Human Resources team supervises employee information alongside time-off queries and labor regulatory obligations.

Department heads should make customized staffing schedules that match the needs of their medical units, such as the intensive care unit, emergency room, and surgical areas.

Employees who work as nurses, doctors, and technicians can view their scheduled shifts while requesting free time, exchanging shifts, and updating their work availability.

The Finance and Operations Teams should monitor labor costs and conduct staffing efficiency analysis to help with budget planning.

IT support personnel maintain the system while troubleshooting technological problems to regulate user account access.